PRIVACY POLICY - VAULT FLANGE PRO
Last Updated: September 01, 2026
This Privacy Policy describes how Vault Pressure Control LLC, a Texas limited liability company with its principal place of business at 5775 N Sam Houston Pkwy W, STE 700, Houston, TX 77086 (“Vault,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects information in connection with the Vault Flange Pro™ mobile application (the “App”). This Privacy Policy applies only to the App and does not apply to Vault’s website or any other Vault product or service, which are governed by their own separate privacy notices. This Privacy Policy is incorporated by reference into, and should be read together with, the Vault Flange Pro Terms and Conditions of Use.
By downloading, installing, creating an account for, or otherwise using the App, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree, do not use the App.
1. Information We Collect
1.1 Account Information. To use the App, you must create an account. We collect the information you provide during account registration, which may include your name, email address, password, and any other information you choose to provide. [Section to be finalized once the App’s actual registration fields and any third-party sign-in option are confirmed — see cover memo item 2.]
1.2 Usage and Analytics Data. We collect information about how you interact with the App, such as features used, screens viewed, session length, and general usage patterns, through the analytics service(s) described in Section 3.1 below.
1.3 Crash and Diagnostic Data. We collect crash logs and other diagnostic information, such as device model, operating system version, App version, and error or crash details, to help us identify and fix technical problems.
1.4 Device Information. We may collect limited technical information about your device, such as device type, operating system, identifiers used solely for the analytics and crash-reporting purposes described above, and IP address.
1.5 Information We Do Not Collect. As of the date of this Privacy Policy, the App does not access your device’s camera or photo library, does not use location services or collect your geographic location, and does not synchronize your in-app content or data to any Vault cloud service.
1.6 We do not knowingly collect categories of information beyond those described in this Section 1.
2. How We Use Information
We use the information described in Section 1 to: (a) create and maintain your account and provide the App’s core reference and identification features; (b) operate, maintain, secure, and improve the App; (c) diagnose and fix technical problems and crashes; (d) understand, in the aggregate, how users interact with the App to inform future development; (e) communicate with you about the App, including in response to support requests you submit; (f) enforce the Terms and Conditions of Use and protect the rights, property, and safety of Vault, our users, and others; and (g) comply with applicable law and respond to lawful requests from public authorities.
3. How We Share Information
3.1 Service Providers. We share the information described in Section 1 with third-party vendors who perform services on our behalf, such as analytics and crash-reporting providers, account and authentication infrastructure providers, and cloud hosting providers. [Vault to insert the specific names of these service providers prior to publication — see cover memo items 1 and 5.] These service providers are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect it.
3.2 Legal and Safety Disclosures. We may disclose information if we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce the Terms and Conditions of Use, including investigation of potential violations; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect the rights, property, or safety of Vault, our users, or the public, as required or permitted by law.
3.3 Business Transfers. If Vault is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, the information described in this Privacy Policy may be transferred as part of that transaction, subject to standard confidentiality protections.
3.4 No Sale or Sharing for Advertising. Vault does not sell your personal information, and does not share your personal information with third parties for cross-context behavioral advertising purposes, as those terms are defined under applicable law. [Confirm accuracy — see cover memo item 8.]
3.5 We do not otherwise share the information described in Section 1 with third parties except as described in this Section 3 or with your consent.
4. Data Retention
We retain the information described in Section 1 for as long as reasonably necessary to provide the App, fulfill the purposes described in Section 2, and comply with our legal obligations. [Vault to confirm specific retention periods for account data, analytics data, and crash/diagnostic data prior to publication — see cover memo item 4.] When you delete your account as described in Section 6, we will delete or anonymize your account information within a commercially reasonable time, except to the extent we are required to retain certain information to comply with law, resolve disputes, or enforce our agreements.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information described in Section 1 from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Privacy Choices and Rights
6.1 Account Deletion. You may delete your account, and the personal data associated with it, directly within the App at any time via [insert in-app menu location/path for account deletion]. Deleting your account will delete your account information as described in Section 4, subject to any legally required retention. [See cover memo item 3 regarding this in-app requirement.]
6.2 Additional Rights. Depending on your place of residence, applicable law may give you additional rights with respect to your personal information, which may include the right to: (a) request access to, or a copy of, the personal information we hold about you; (b) request correction of inaccurate personal information; (c) request deletion of your personal information; (d) request that we limit certain processing; (e) opt out of the sale or sharing of personal information, or of certain profiling; and (f) not be discriminated against for exercising these rights. These rights are not absolute and are subject to exceptions and limitations under applicable law, and their availability depends on your jurisdiction of residence and whether the specific law in question applies to Vault. [Counsel to confirm applicable frameworks — see cover memo item 6.]
6.3 To exercise any of these rights, contact us using the information in Section 11 below. We will respond to verifiable requests as required by applicable law.
6.4 If you are located in the European Economic Area, the United Kingdom, or Switzerland, our legal bases for processing your personal information are, as applicable: performance of a contract with you (to provide the App and its features), our legitimate interests (such as maintaining and improving the App and its security), and compliance with our legal obligations.
7. Children’s Privacy
The App is intended for use by professionals in the wellhead, oilfield, and pressure control equipment industries and is not directed to, marketed to, or intended for use by children. We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete that information.
8. International Users; Cross-Border Data Transfers
Vault is based in the United States, and information we collect is processed and stored in the United States. If you access the App from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries, which may have data protection laws that differ from those of your home jurisdiction. Where required by applicable law, we use appropriate safeguards for such transfers. [Counsel to confirm whether Standard Contractual Clauses or another specific transfer mechanism are required based on Vault’s actual user base — see cover memo item 6.]
9. Apple App Store Disclosures
The information collected by the App, as described in this Privacy Policy, is reflected in the App Privacy details Vault provides to Apple for display on the Vault Flange Pro App Store product page. Vault will keep those disclosures consistent with this Privacy Policy and will update both if the App’s data practices change.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App, by updating the “Last Updated” date above, or by other reasonable means. Your continued use of the App after any such changes take effect constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any privacy rights described above, contact us at:
Vault Pressure Control LLC
5775 N Sam Houston Pkwy W, STE 700
Houston, TX 77086
For App support or feedback, please use: https://www.vaultpc.com/connect/vault-apps/flange-pro/feedback-support